Satellite Healthcare HR Operations Associate (Talent Acquisition) in San Jose, California
Requisition Number 19-0034
Post Date 1/11/2019
Title HR Operations Associate (Talent Acquisition)
Location Corporate HQT
Job Status Full Time
Work Hours 40
City San Jose
Satellite Healthcare is a successful, nonprofit organization that has improved the lives of people living with kidney disease since 1973. We earn our national reputation for excellent patient care each day by offering a complete range of dialysis therapy
choices, personalized clinical services, and unparalleled wellness education.
Satellite Healthcare provides expert, personalized kidney care at over 80 centers across the U.S. as well as at acute dialysis locations in California and Texas. Learn more about Satellite Healthcare at www.satellitehealth.com .
The Human Resources Operations Associate is responsible for completing various Human Resources processes and administrative activities. In addition, there will be ad-hoc projects and conducting research to resolve issues and understand opportunities for improvement,
as well as, implementing the improvements.
The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. All employees must work in accordance with Satellite’s I-CARE Standards.
Complete daily, weekly, monthly and quarterly Administrative and Process Activities which may include the following
General Administration – Work activities including filing, reception desk, special administrative projects, onboarding, data entry, spreadsheet input and creation, etc.
Team Support – Support on benefits, compensation, talent acquisition and talent management administrative activities, such as: Training events, scheduling, orientation, service awards, employee events, etc.
Customer Service – Respond to employee inquiries through inbox, phone and email; handle verifications of employment and documentation inquiries; perform I9 review as needed, etc. Assist with employee issues and determine root cause to develop improvedprocess
Postings and Reporting - Maintain updated legal posting listing to ensure compliance at all locations, coordinate with Employee Relations to ensure legal postings are verified during clinic visits and coordinator posting in conjunction with Posting Committee.Responsible for annual EEO-1 Reporting
Assist with Job Descriptions - Work with content owners to develop effective job descriptions, as well as, Edit and update job descriptions
Participate in testing – HRIS development, new processes, process documentation
Audit daily data entry for the HR/Payroll Management System (Ultipro) to ensure accuracy and compliance; back up data entry as needed
Support Satellite Healthcare culture through values and customer service standards
Maintain outstanding customer service to all external and internal customers
Develop and maintain effective relationships through effective and timely communication
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
Other duties as assigned
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying.
Education: High School diploma, GED or equivalent required, AA/BA/BS preferred
Experience : Three (3) years of Human Resources experience, including one or more areas: HR Operations, Employment Administration, Customer Services, Onboarding & Talent Acquisition, or HRIS
Knowledge, Skills & Abilities:
Understanding of FMLA, ADA and CFRA
Understanding of Workers’ Compensation preferred
Demonstrated abilities in MS Office applications (Word, Excel, PowerPoint) and an e-learning tool such as Articulate
Strong analytic, communication (written and verbal) and problem solving skills
Strong attention to detail
Ability to work independently
Ability to perform multiple tasks
Knowledge of health care industry preferred
Satellite Healthcare, Inc. (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability. Women and men, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. We offer a drug-free work environment.